Description
Tidio is a live chat and chatbot platform that helps you connect with visitors on your WCART store in real time. It allows you to provide instant support, automate responses, and turn visitors into customers.
With Tidio, you can combine live chat and AI chatbots to improve customer engagement and increase sales.
Features
- Live Chat – Talk to visitors instantly
- Chatbots – Automate replies and handle common questions
- Visitor Tracking – See who is on your site and their activity
- Multi-Channel Messaging – Connect chat, email, and messaging apps
- Customizable Widget – Match chat design with your store
Installation Guide (WCART)
Follow these steps to connect Tidio Live Chat to your WCART store:
- Sign up for a Tidio account or log in.
- Add your website in the Tidio dashboard.
- Go to Settings → Channels → Live Chat → Installation.
- Copy your Tidio Public Key.
- Log in to your WCART dashboard.
- Go to Free Plugins.
- Find Tidio Live Chat and click Activate.
- Paste the Public Key in the required field.
- Click Save & Activate.
Your Tidio chat widget is now live on your WCART store.
FAQ
Is Tidio free?
Tidio offers a free plan with basic features and paid plans for advanced tools.
Does Tidio support chatbots?
Yes, Tidio includes chatbot features for automation.
Can multiple agents use Tidio?
Yes, multiple team members can manage chats together.