Description
Richpanel is a customer support and live chat platform designed for ecommerce stores. It helps you chat with visitors, manage customer queries, and provide support across multiple channels from one dashboard.
With Richpanel, you can automate responses, reduce support workload, and improve customer experience on your WCART store.
Features
- Live Chat – Talk to visitors in real time
- Shared Inbox – Manage all customer conversations in one place
- Automation – Automate common replies and support workflows
- Customer Data – View customer details and order history
- Multi-Channel Support – Handle chat, email, and social messages
Installation Guide (WCART)
Follow these steps to connect Richpanel Live Chat to your WCART store:
- Sign up for a Richpanel account or log in.
- Add your website/store in the Richpanel dashboard.
- Go to Settings → Channels → Chat Widget.
- Copy your Richpanel App Key.
- Log in to your WCART dashboard.
- Go to Free Plugins.
- Find Richpanel Live Chat and click Activate.
- Paste the App Key in the required field.
- Click Save & Activate.
Your Richpanel chat widget is now live on your WCART store.
FAQ
Is Richpanel free?
Richpanel offers a free trial, but it is mainly a paid tool.
Can I automate customer support?
Yes, Richpanel allows you to automate responses and workflows.
What can I manage with Richpanel?
You can manage customer chats, emails, and support queries from one place.