Description
Re:amaze is a customer support and live chat platform that helps you manage conversations with your WCART store visitors. It allows you to provide real-time support, handle customer queries, and manage emails, chats, and social messages in one place.
With Re:amaze, you can improve customer experience and respond faster to increase sales.
Features
- Live Chat – Talk to visitors in real time
- Multi-Channel Support – Manage email, chat, and social messages
- Shared Inbox – Handle all conversations in one dashboard
- Automated Responses – Send quick replies and automated messages
- Customer Insights – Track user activity and interactions
Installation Guide (WCART)
Follow these steps to connect Re:amaze to your WCART store:
- Sign up for a Re:amaze account or log in.
- Add your website in the Re:amaze dashboard.
- Go to Settings → Channels → Chat Widget.
- Copy your Re:amaze Site ID.
- Log in to your WCART dashboard.
- Go to Free Plugins.
- Find Re:amaze and click Activate.
- Paste the Site ID in the required field.
- Click Save & Activate.
Your Re:amaze chat widget is now live on your WCART store.
FAQ
Is Re:amaze free?
Re:amaze offers a free trial, but it is mainly a paid tool.
Can I manage multiple channels?
Yes, you can manage chat, email, and social messages in one place.
Does it support automation?
Yes, you can set up automated replies and workflows.