tawk.to is a free live chat app that lets you chat with visitors on your WCART store in real time. Over 3,800,000 businesses worldwide use tawk.to to provide instant support, improve customer engagement, and never miss a lead or sale.
With tawk.to, multiple agents can manage chats from one dashboard, monitor visitor activity, and respond quickly — all from your WCART store. It works on all modern browsers and is completely free.
Why Use tawk.to?
- Fast Setup – Get the chat widget live in just 1 minute.
- Start Chatting – Add team members and chat with your customers immediately.
- Track Performance – Review chat history, monitor team performance, and see analytics.
- Never Lose Leads – Engage visitors when they need help the most.
Cost: tawk.to is completely free.
Support: 24×7 live support is available via https://www.tawk.to or email [email protected].
Installation Guide (WCART)
Follow these steps to connect tawk.to Live Chat to your WCART store:
- Create a tawk.to account or log in.
- Add your WCART store as a property and create a chat widget.
- Click the Settings icon at the bottom left.
- Go to Chat Widget under the Channels section.
- Copy the <PROPERTY_ID>/<WIDGET_ID> from the Direct Chat Link.
Example:
If your link is
https://tawk.to/chat/62c7e3667b967b1179989d99/1g7ed0iph
Copy:
62c7e3667b967b1179989d99/1g7ed0iph
- Log in to your WCART dashboard.
- Go to Free Plugins.
- Find tawk.to Live Chat and click Activate.
- Paste the <PROPERTY_ID>/<WIDGET_ID> in the required field.
- Click Save & Activate.
Your tawk.to chat widget should now appear on your WCART store.
FAQ
Is tawk.to free?
Yes, the plugin is completely free.
Can I customize the chat widget?
Yes! Customize colors, text, position, border radius, and choose from 45+ languages. You can also add an Attention Grabber image to attract visitors.
Can multiple users chat at the same time?
Yes. Add unlimited agents and create departments like Sales, Support, etc., so your whole team can handle chats efficiently.