Description
Intercom is a live chat and customer messaging platform that helps you talk to visitors on your WCART store in real time. It allows you to provide support, capture leads, and guide customers through their buying journey.
With Intercom, you can also automate conversations, send targeted messages, and manage all customer interactions from one place.
Features
- Live Chat – Chat with visitors instantly
- Automated Messages – Send greetings and follow-ups
- Customer Inbox – Manage all conversations in one dashboard
- Visitor Tracking – See user activity and behavior
- Targeted Messaging – Send messages based on user actions
Installation Guide (WCART)
Follow these steps to connect Intercom Live Chat to your WCART store:
- Sign up for an Intercom account or log in.
- Add your website in the Intercom dashboard.
- Go to Settings → Installation → Web.
- Copy your Intercom App ID.
- Log in to your WCART dashboard.
- Go to Free Plugins.
- Find Intercom Live Chat and click Activate.
- Paste the App ID in the required field.
- Click Save & Activate.
Your Intercom chat widget is now live on your WCART store.
FAQ
Is Intercom free?
Intercom offers limited free options and paid plans with advanced features.
Can I automate chats?
Yes, you can use bots and automated messages.
Can multiple agents use it?
Yes, your team can manage conversations together.