Description
Freshchat is a modern live chat and messaging tool that helps you connect with visitors on your WCART store in real time. It allows you to provide instant support, capture leads, and guide customers through their buying journey.
With Freshchat, you can manage conversations, automate replies, and improve customer engagement from one place.
Features
- Live Chat – Talk to visitors instantly
- Automated Messages – Send greetings, replies, and follow-ups
- Shared Inbox – Manage all conversations in one dashboard
- Visitor Insights – Understand user behavior and activity
- Multi-Channel Support – Connect chat, email, and messaging apps
Installation Guide (WCART)
Follow these steps to connect Freshchat to your WCART store:
- Sign up for a Freshchat account or log in.
- Add your website in the Freshchat dashboard.
- Go to Settings → Web Messenger → Install Code.
- Copy your Freshchat Token.
- Log in to your WCART dashboard.
- Go to Free Plugins.
- Find Freshchat and click Activate.
- Paste the Token in the required field.
- Click Save & Activate.
Your Freshchat widget is now live on your WCART store.
FAQ
Is Freshchat free?
Freshchat offers a free plan with basic features and paid plans for advanced tools.
Can I automate responses?
Yes, you can set up automated messages and chatbots.
Can multiple agents handle chats?
Yes, multiple team members can manage conversations together.