Description
Crisp Chat is a live chat and customer messaging tool that helps you talk to visitors on your WCART store in real time. It allows you to answer questions, provide support, and guide customers to complete their purchases.
With Crisp, you can manage conversations, track visitors, and improve customer engagement from a single dashboard.
Features
- Live Chat – Chat with visitors in real time
- Shared Inbox – Manage all customer conversations in one place
- Visitor Tracking – See who is on your site and what they are doing
- Multi-Channel Messaging – Connect chat, email, and other channels
- Customizable Widget – Match the chat design with your store
Installation Guide (WCART)
Follow these steps to connect Crisp Chat to your WCART store:
- Sign up for a Crisp account or log in.
- Add your website in the Crisp dashboard.
- Go to Settings → Website Settings → Setup Instructions.
- Copy your Crisp Website ID.
- Log in to your WCART dashboard.
- Go to Free Plugins.
- Find Crisp Chat and click Activate.
- Paste the Website ID in the required field.
- Click Save & Activate.
Your Crisp Chat widget is now live on your WCART store.
FAQ
Is Crisp Chat free?
Yes, Crisp offers a free plan with basic features and paid plans for advanced tools.
Can multiple agents chat at the same time?
Yes, you can add multiple team members to handle conversations.
What can I do with Crisp Chat?
You can chat with visitors, manage conversations, track users, and improve customer support.